TERMS & CONDITIONS
CUSTOMER CARE
Our customer care services are available Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time. We aim to respond to customer inquiries within 24 hours.
We offer customer care services via email and chat. Our chat service is available on our website during business hours. If you are not satisfied with your purchase, please contact us within 30 days of the delivery date. We will work with you to resolve the issue, which may involve offering a refund, exchange, or other solution.
We respect your privacy and will protect your personal information in accordance with our privacy policy.
By using our customer care services, you agree to our terms and conditions, which include disclaimers, limitations of liability, and other legal provisions. Please review our terms and conditions carefully before using our customer care services.
PRIVACY & SAFETY
We collect personal information such as your name, email address, and shipping address when you make a purchase on our website. We use this information to fulfill your order, communicate with you about your purchase, and improve our services. We do not sell or share your personal information with third parties without your consent.
We use secure payment processing platforms to process your payment information. We do not store your credit card or payment information on our servers.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard encryption and security protocols to protect your information during transmission and storage.
We use cookies and other tracking technologies to improve our website and personalize your experience. You can control the use of cookies through your browser settings.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
We may update our privacy and safety terms and conditions from time to time. We will notify you of any material changes to our policy by posting the updated policy on our website.
If you have any questions or concerns about our privacy and safety terms and conditions, please contact us at hello@loveanahata.com
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments